Shipping & Delivery
How Delivery Works
Every order goes through two distinct stages before it reaches you. The total delivery time is the sum of both stages below.
Estimated Delivery by Region
Shipping Options
Standard Insured Shipping
If your item is lost in transit or arrives damaged, we will send a replacement at no additional charge, provided sufficient evidence is submitted.
Priority Insured Shipping
Your order is moved to the front of our daily dispatch queue. Full insurance coverage is included. Delivery times may be comparable to Standard Shipping depending on current order volume.
Shipping Costs
Shipping costs are calculated based on your delivery address, the weight of your order, and the shipping method selected. The exact shipping fee will be displayed at checkout before you complete your purchase — there are no hidden charges.
We occasionally offer free shipping promotions on qualifying orders. Any applicable free shipping thresholds or discount codes will be reflected automatically at checkout.
Please note that for international orders, customs duties, import taxes, and local fees may apply upon arrival in your country. These charges are determined by your local customs authority and are the responsibility of the recipient. We are unable to predict or cover these costs on your behalf.
Some orders may be shipped in separate parcels from different warehouse locations and may arrive at different times.
Tracking Your Order
Tracking numbers may take several days to a week to reflect updated information. For the most accurate tracking, we recommend using https://17track.net. Delivery times may vary for certain countries or remote regions.
High-Volume Periods
During peak seasons or promotional events, fulfillment and delivery may take longer than usual. We are committed to processing every order as efficiently as possible without compromising on quality. We appreciate your patience.
Order Modifications
Need to make changes? Email business@gapzight.com within 24 hours of placing your order. Once shipped, modifications are no longer possible. Please review your selections carefully before confirming your purchase.